Terms & Conditions

Welcome to YYH HUB SOLUTIONS SDN BHD 202501006542 (1607956-V).

These Terms & Conditions govern your access to and use of our website, products, and services. By browsing our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree with any part of these Terms, please refrain from using our website.

 

1. 🌐 General

These Terms apply to all visitors, customers, and users of our website.

By using our website, you agree to:

  • Use our website only for lawful purposes.

  • Provide accurate and complete information when placing an order.

  • Comply with all applicable Malaysian laws and regulations.

  • Respect the rights and intellectual property of our company.

We reserve the right to update or revise these Terms & Conditions at any time. Any changes will be published on this page and will take effect immediately upon posting.

 

2. 🛍️ Products & Availability

We are committed to providing accurate information about our motor accessories and related products.

While we make every effort to ensure product descriptions, images, specifications, and pricing are accurate, occasional errors may occur. We reserve the right to correct any inaccuracies without prior notice.

Please note that:

  • Product availability is subject to stock.

  • Product colours and appearance may vary slightly due to screen settings or lighting.

  • Product specifications may be updated by manufacturers without prior notice.

 

3. 💳 Pricing & Payment

All prices displayed on our website are listed in Malaysian Ringgit (MYR/RM).

We accept secure online payment methods, including:

  • Credit & Debit Cards

  • Online Banking (FPX)

  • Supported Payment Gateways

  • Other payment methods displayed during checkout

Orders will only be processed after successful payment confirmation.

We reserve the right to adjust prices, promotions, or product availability at any time without prior notice.

 

4. 📦 Orders & Order Confirmation

Once you place an order, you will receive an order confirmation via email.

Please note that an order confirmation does not automatically mean your order has been accepted. We reserve the right to review, accept, or decline any order for reasons including:

  • Product unavailability

  • Payment verification issues

  • Incorrect pricing or product information

  • Suspected fraudulent or unauthorized transactions

  • Technical or system errors

If an order is cancelled after payment has been received, an applicable refund will be arranged.

 

5. 🚚 Shipping & Delivery

We currently provide delivery services throughout Malaysia.

Delivery times are estimates only and may vary depending on:

  • Delivery destination

  • Courier service

  • Public holidays

  • Weather conditions

  • Peak shopping periods

Customers are responsible for providing accurate shipping information during checkout. Incorrect or incomplete delivery details may result in delivery delays or additional shipping charges.

For complete delivery information, please refer to our Shipping Policy.

 

6. 🔄 Returns, Refunds & Exchanges

We want our customers to shop with confidence.

If you receive a defective, damaged, or incorrect item, you may request a return or exchange according to our applicable policies.

To be eligible, returned products should generally:

  • Be in their original condition.

  • Include original packaging and accessories.

  • Be accompanied by proof of purchase.

  • Meet the conditions stated in our Return, Refund & Exchange Policy.

Please review our dedicated policy pages for full details.

 

7. 🛡️ Warranty & Product Liability

Selected products may include a manufacturer’s warranty where applicable.

Warranty coverage may vary depending on the product and manufacturer.

The warranty does not cover damage resulting from:

  • Incorrect installation

  • Improper use or misuse

  • Accidental damage

  • Unauthorized repairs or modifications

  • Normal wear and tear

To the extent permitted by law, YYH HUB SOLUTIONS SDN BHD shall not be liable for indirect, incidental, or consequential damages arising from the use of our products.

 

8. 🔐 Privacy

Your privacy is important to us.

We collect, use, and protect your personal information in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described in that policy.

 

9. 🚫 Acceptable Use

When using our website, you agree not to:

  • Engage in unlawful or fraudulent activities.

  • Submit false or misleading information.

  • Attempt to gain unauthorized access to our systems.

  • Upload viruses, malware, or harmful software.

  • Interfere with the operation or security of our website.

  • Copy, reproduce, or misuse our website content without permission.

We reserve the right to restrict or terminate access for users who violate these Terms.

 

10. © Intellectual Property

All content available on this website, including but not limited to:

  • Company logos

  • Product images

  • Product descriptions

  • Graphics and designs

  • Text and website content

is the property of YYH HUB SOLUTIONS SDN BHD or its respective content owners and is protected by applicable intellectual property and copyright laws.

No content may be copied, reproduced, distributed, or used for commercial purposes without our prior written consent.

 

11. ⚖️ Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Malaysia.

Any dispute arising from your use of our website, purchase of products, or these Terms shall be subject to the jurisdiction of the courts of Malaysia.

 

12. 🔄 Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our business, products, services, or legal requirements.

The latest version will always be available on this page. Your continued use of our website after any changes have been published constitutes your acceptance of the revised Terms.

 

📞 Contact Us

If you have any questions regarding these Terms & Conditions or require assistance, please contact us:

YYH HUB SOLUTIONS SDN BHD Company Registration No.: 202501006542 (1607956-V)

📧 Email: yyh.hub.solutions@outlook.com

📞 Phone: +60 11-5790 5003